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Domestic Shipping Policy
Shipment processing time
All orders are processed within 2 days of receipt. Products in stock will be processed the same day, or the next business day if the online order was made outside office hours, 8 am – 5 pm, Monday thru Friday. Oar shafts may be in stock and ship the same day, however, if an oar is out of stock it will be processed and shipped within 2 days. If there are any delays in processing your order, the customer will be notified via email.
Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Shipment method | Estimated delivery time | Shipment cost |
| UPS Standard | 3-5 business days | Free for purchases over $100 |
| UPS Two Days | 2 business days | Variable depending on product(s). |
| UPS Overnight * | 1-2 business days | Variable depending on product(s). |
*overnight shipping is not available over weekends and holidays.
Shipment confirmation and order tracking
Upon transfer of shipment to the carrier, the customer will receive an email with tracking number information.
Customs, duties, and taxes
Cataract® Oars is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Cataract® Oars is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
International Shipping Policy
Cataract® Oars only ships within the United States.
Returns Policy
There are a few important aspects to keep in mind when returning a product you purchased. You can return unwanted items by post within 14 working days of receipt of your goods and if the product is unused and still packaged.
- You have 14 calendar days to return an item from the date you received it.
- Only items that have been purchased directly from Cataract™ Oars.
- Please ensure that all item(s) you are returning is repackaged with all parts/stickers/etc..
SHIP YOUR ITEM BACK TO CATARACT® OARS
First, contact us for any special details or requests:
Cataract Oars
2575 South 3270 West
Salt Lake City, UT 84119
Please remember to ensure that all items you are returning are repackaged with all parts/stickers/etc.
For more information, contact us.
